Privacy Policy
Last updated: 31 October 2026
This policy explains how Supreme Solitaire Properties LLC ("we", "us") collects and uses your personal information when you visit supremesolitaire.com, fill in one of our forms (including forms on Facebook and Instagram), or contact us by WhatsApp, phone or email.
Who we are
Supreme Solitaire Properties LLC is a real estate brokerage based in Dubai, United Arab Emirates. For any privacy question, email us at rahul@supremesolitaire.com.
What we collect
- Contact details you give us: your name, email address and phone or WhatsApp number.
- Your property preferences: budget, buying timeline, goals and the types of property you are interested in.
- Messages and call notes from your conversations with our team.
- Basic technical information when you visit our website, such as device type, browser and pages viewed, collected through cookies and similar tools.
Forms on Facebook and Instagram
If you submit one of our lead forms on Facebook or Instagram, Meta Platforms passes the details you choose to submit to us. We use them only to respond to your enquiry as described in this policy. Meta's own handling of your data is covered by Meta's Privacy Policy.
How we use your information
- To reply to your enquiry and send you property options that match what you asked for.
- To arrange calls, video tours and viewings.
- To help you complete a purchase, including liaising with developers and the relevant Dubai authorities when you ask us to.
- To send you occasional updates about new projects, only where you have agreed to receive them. You can opt out at any time.
- To measure and improve our advertising and website.
Cookies and advertising tools
Our website may use the Meta Pixel and similar analytics tools. These help us understand how visitors use the site and measure whether our ads work. You can control cookies through your browser settings and manage ad preferences in your Facebook and Instagram settings.
Who we share it with
We do not sell your personal information. We share it only when needed to serve you:
- With property developers or sellers, when you ask us to register your interest or reserve a unit.
- With service providers that help us run our business, such as email, CRM and messaging providers, under confidentiality obligations.
- With government bodies or regulators where the law requires it.
International transfers
Many of our clients live outside the UAE, and some of our service providers store data in other countries. When your information is transferred abroad, we take reasonable steps to keep it protected.
How long we keep it
We keep your information for as long as you are an active client or prospect, and for any longer period required by law. When it is no longer needed, we delete or anonymise it.
Your rights
Subject to applicable law, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you can ask us to:
- Tell you what personal information we hold about you and give you a copy.
- Correct information that is wrong or incomplete.
- Delete your information, or stop using it for marketing.
- Withdraw consent you previously gave.
To make a request, email rahul@supremesolitaire.com. We will reply within a reasonable time.
Security
We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.